We prohibit any sites or services that promote or link to illegal activity or could be damaging for the Apeweb brand or servers.

	The following list of services are prohibited and could result in suspension of service.

	Denial of Service (DoS) attacks
	Port scanning
	TOR Exit Nodes/Public VPN/Public Proxys/Anonymity services. (Private proxies and VPNs are fine. If you wish to host a TOR exit, please contact us first and we can put you on a different server.)
	Virtual currency (*coin) mining
	IP spoofing
	Fake / Replica product websites
	World Community Grid
	Investment websites
	Booter / Stresser websites
	Artificial traffic creation
	Black hat SEO
	Deliberately abusing server resources
    Spam Mailing

	We allow IRC if it is used for lawful purposes.

	Termination of Service

	We reserve the right to refuse, cancel or suspend service, at our discretion with or without refund. We also reserve the right to request ID for setup or continuation of service if we feel you pose a risk to us.
    We reserver the right to modify service at any time and at our discression. This may invovlve blocking ports, limiting network resorces etc. In order to protect ourselves we list some of our IP ranges on PBL anti spam lists, you may contact the registry if you wish for your IP to be removed and they will act at their discression. This is not something we provide support with or are able to offer a refund as a result of.
   If an ip address gets added to a blacklist we will charge a £35 fee per ip for delisting. This will be charged at our discussion where we feel clear and obvious abuse has happened.

	Money back guarantee & refund policy

	We are unable to offer refunds once a service has been deployed even if it has been since suspended. We are unable to offer a refund prior to deployment if paid via crypto currency and we request ID for setup and it cannnot be supplied, does not match supplied billing details or/and billing details provided are obviously fraudulant.
    We are unable to issue a refund if you fail to cancel a paypal billing agreement, this will be added as credit to your account.
	Any payment processor dispute voids your right to request a refund and will incur an administration charge of £150GBP, your details will be passed to an industry fraud database, any outstanding account credit will be removed without refund and all services terminated.

	Account Deactivations

	Any account deactivated due to non-payment will require all invoices to be paid in full before using any of our services again.

	Server Uptime Guarantee

	Apeweb guarantees 98% service uptime on all services. Should we fail to deliver this for any given calendar month, your account will be credited a pro-rated amount for the duration of excess downtime.

	Cancellation Refunds

	We do not offer partial refunds and require 14 days notice for a cancellation.
	Credit balance can only be redeemed against services, under no cirumstance can it be transferred or withdrawn as cash unless. It however can with the agreement of the sending, reciving party along with the approval of ApeWeb support be transferred to another users account.

	Limitation of Liability and Disclaimer

	Apeweb shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Apewebs servers going off-line or being unavailable for any reason whatsoever. Furthermore, Apeweb shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any data from one of Apewebs servers. All damages shall be limited to the amount paid for the current term of service. Apeweb shall not be responsible for any damages, claimed due a mis-use of their servers by end clients.

	Apeweb cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain equipment, routing, software and programming used by Apeweb are not directly owned or written by Apeweb. Moreover, Apeweb holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Apeweb sees fit.


	Violations of this policy should be referred to info(at)apeweb.uk. All complaints will be investigated promptly and thoroughly. Failure to follow any term or condition will be grounds for immediate service termination.

	Account Registration

	By registering your account with Apeweb, you agree to the above policies and disclaimer. Upon registration of an account, you are required to accept these policies.

	If you sign up for an account and fail to comply with these terms, no refunds will be given.

	We reserve the right to alter pricing or these terms at any time with or without notification.

	Backups and data loss

	Apeweb is not responsible for any data loss which you may encounter when using our services. Including but not limited to: Hardware failure, Misconfiguration, Hacked user accounts.

	However, we do take complimentary backups of our services as good will.


	Information Automatically Logged

	We record a multitude of information for purposes of fraud detection and technical support and diagnosis. This includes but is not limited to your IP address and browser fingerprint.

	Order Forms

	Contact information gathered is used to get in touch with the customer when necessary and not used for marketing purposes.


	This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy.

	Third Parties

	Information collected on this site is strictly for our use and will not be sold elsewhere. Accounts are automatically deleted after 30 days to minimse the amount of personal data we posses.

	Contacting us

	Our If you have any queries about our policy please contact us either through the contact form or at info(at)apeweb.uk.