We prohibit any sites or services that promote or link to illegal activity or could be damaging for the Apeweb brand or servers. The following list of services are prohibited and could result in suspension of service. Multics Denial of Service (DoS) attacks Port scanning TOR Exit Nodes/Public VPN/Public Proxys/Anonymity services. (Private proxies and VPNs are fine. If you wish to host a TOR exit, please contact us first and we can put you on a different server.) Virtual currency (*coin) mining HentaiAtHome IP spoofing Fake / Replica product websites World Community Grid Investment websites Booter / Stresser websites Artificial traffic creation Black hat SEO LIULIANGKUANG Deliberately abusing server resources IRC Spam Mailing We allow IRC if it is used for lawful purposes. Termination of Service We reserve the right to refuse, cancel or suspend service, at our discretion with or without refund. We also reserve the right to request ID for setup or continuation of service if we feel you pose a risk to us. We reserver the right to modify service at any time and at our discression. This may invovlve blocking ports, limiting network resorces etc. If an ip address gets added to a blacklist we will charge a £35 fee per ip for delisting. This will be charged at our discussion where we feel clear and obvious abuse has happened. Money back guarantee & refund policy We are unable to offer refunds once a service has been deployed even if it has been since suspended. We are unable to offer a refund if we request and ID for setup. Any payment processor dispute voids your right to request a refund and will incur an administration charge of Â£150GBP. Account Deactivations Any account deactivated due to non-payment will require all invoices to be paid in full before using any of our services again. Server Uptime Guarantee Apeweb guarantees 98% service uptime on all services. Should we fail to deliver this for any given calendar month, your account will be credited a pro-rated amount for the duration of excessive downtime. Cancellation Refunds We do not offer partial refunds and require 14 days notice for a cancellation. Limitation of Liability and Disclaimer Apeweb shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Apewebs servers going off-line or being unavailable for any reason whatsoever. Furthermore, Apeweb shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any data from one of Apewebs servers. All damages shall be limited to the amount paid for the current term of service. Apeweb shall not be responsible for any damages, claimed due a mis-use of their servers by end clients. Apeweb cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain equipment, routing, software and programming used by Apeweb are not directly owned or written by Apeweb. Moreover, Apeweb holds no responsibility for the use of our clientsâ€™ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Apeweb sees fit. Violations Violations of this policy should be referred to info(at)apeweb.uk. All complaints will be investigated promptly and thoroughly. Failure to follow any term or condition will be grounds for immediate service termination. Account Registration By registering your account with Apeweb, you agree to the above policies and disclaimer. Upon registration of an account, you are required to accept these policies. If you sign up for an account and fail to comply with these terms, no refunds will be given. We reserve the right to alter pricing or these terms at any time with or without notification. Backups and data loss Apeweb is not responsible for any data loss which you may encounter when using our services. Including but not limited to: Hardware failure, Misconfiguration, Hacked user accounts. However, we do take complimentary backups of our services as good will. Privacy Information Automatically Logged We use your IP address to help diagnose issues with our services or website but not for any other reason. Order Forms Contact information gathered is used to get in touch with the customer when necessary and not used for marketing purposes. Security This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy. Third Parties Information collected on this site is strictly for our use and will not be sold elsewhere. Contacting us Our If you have any queries about our policy please contact us either through the contact form or at info(at)apeweb.uk.